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May 18, 2019:

LEVEL TWO SUPPORT

Bruce Kimmel Photograph bk's notes

Well, dear readers, it is late and I must write these here notes in a hurry, for she of the evil eye will be here all too soon and I shall have to wander the streets until she is done cleansing the home environment. So, let me begin with yesterday’s “fun” telephonic adventure, being on the phone for an hour with Microsoft Office Support.  It seems their latest automatically installed update has a little glitch and apparently I’m the first one to call about it.  When I went to open a new document it opened in a tiny window.  Well, no.  When I first got this new Office installed it did that, but I Googled and found the fix for it and did it and it’s been fine ever since – all documents, old or new, open at the size I like.  Suddenly were back in tiny window-land.  I called, and of course we go directly to India.  I screen-shared with this guy who, after seeing what was what, wanted to start deleting folders and I said, “Stop, you’re not deleting anything, get me to level two support,” and I immediately ended the screen sharing session.  It took a whopping thirty minutes for level two support to get on the phone, this time a woman from India.  She screen-shared, saw the problem, realized that it was probably some glitch in the update, and suggested for Word only that we go back to the previous version.  I let her do that and voila, everything worked fine again.  She’s reporting the issue and said not to do any further Word updates until she either calls or e-mails to let me know it’s okay.  So, that was way too much of my evening.

Prior to that, I got a great nine-and-a-half hours of sleep, which meant I got up at one-thirty, since I hadn’t fallen asleep until a bit after four.  So, I was quite behind in my goings and doings as well as my doings and goings, so I answered e-mails first, then began what will probably be a week-long process of deleting thousands of saved e-mails, from as far back as 2004.  I’m keeping anything I think is important, but most of this stuff is stuff I don’t need to save anymore.  In my main AOL account, I’ve nuked from 2004 to 2008, thousands of e-mails already.  Then I was hungry, of course, so first I went to Gelson’s and got a potato to bake, some scallions for it, and some whipped butter.  I normally wouldn’t do whipped butter but it’s real butter but with 50% less fat and calories – don’t know why really.  Then I picked up two packages, then came right home.

I made my seven-ounce cube steak (only about 250 calories) and baked the potato – ten minutes overall in the microwave.  The cube steak was great, and I must say, the baked potato was also great and so filling that I couldn’t even finish it.  The whipped butter worked perfectly and tasted just like butter, and I put a little sour cream in as well as the scallions.  I’m going to do that more often, because the potato itself is only 160 calories.  So, the entire meal was probably not more than six or seven hundred calories, all in. I had a little ice cream thing for dessert to bring me up to 1000 calories.

After that, I listened to a new audition for GEE – this is the gal I liked for the Adriana book – she kind of was quite good with GEE – I have at least two more coming in from people I know, but if they’re not as good, I might just go with this gal for GEE, and maybe even for the Adriana book. We shall see.

Then I had the long ordeal with Microsoft.  Then I wrote the commentary for the Kritzerland show, which took the entire rest of the evening.

Today, I’ll be up early on and my way to do things, but early breakfasting isn’t one of them due to the fact that I have a noon-thirty luncheon to do.  I’ll hopefully pick up packages, too, do whatever else needs doing, and then I’ll relax and begin cutting and pasting what I can for the Group Rep commentary. If I can get all of that out of the way by Monday, that would be incredible.  I’m sure I’ll finish Yanks in the evening, since I don’t want to unplug the router so Netflix can fix its crap.  I could watch Netflix on the computer, but I don’t really enjoy that much at all.

Tomorrow, it’s another lunch, this one at noon o’clock in the Hills of Beverly.  That won’t take that long, and then I’ll come right home and have a nice, relaxing day and evening.  Monday we have the first half of this week’s initial Group Rep rehearsal, and then the rest of the week is very busy with meetings and meals, the second half of this week’s Group Rep rehearsal, a Bat Mitzvah on Saturday, and I’m sure there are other things I’m forgetting.

Well, dear readers, I must take the day, I must do the things I do, I must, for example, be up early, I must do things, I must have a lunch, I must hopefully pick up packages, and I must begin cutting and pasting the Group Rep commentary, then I must relax.  Today’s topic of discussion: Who here like audio books and who doesn’t, and why do you like them and why do you not like them.  Which ones succeed best for you?  Why do some or all fail for you?  Let’s have loads of lovely posting, shall we, whilst I hit the road to dreamland, happy to have solved the mysterious glitch of the tiny window with level two support.

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