And for the second time in a week, I've received an e-mail from paypal saying some buyer's bank had done a return. The buyer has written me and told me he'd done something wrong, and I've asked him to call paypal directly and take care of it. I find this completely irritating - I'm the victim not the cause and paypal demand you respond and send information and I don't have the time or patience to deal with it. I'm on the phone, on hold for at least ten minutes, trying to find how I even send them a response, since there's no button to click to do so.