I'm afraid I got quite testy with my mail place on the phone after I'd been there. When I got home, I checked the caller ID on the home phone and I saw that they'd called. I called back and asked who'd called me and why. And this little illiterate idiot says "no one called." Just like that. Blatantly. I said, no you are incorrect because I have caller ID and someone most assuredly called - didn't leave a message, but called. She kept saying no one had called, and I'm afraid the "F" word came out of my mouth and quite vociferously. I then told her to put someone else on the phone. She did that silent bit, then said, "Everyone's busy." I then did the non-silent bit and said, "Put someone on the phone or I will come down there with my telephone and show you the caller ID and I will not be nice about it." At that point, a guy gets on the phone and says, "Sorry, I called you. You have three packages here." I told him unless they were three different packages from the three packages that I'd just picked up, that I'd already gotten them - he saw that I had and that was that. That first gal is on my list now.