My production coordinator at the publishers has not responded to e-mails in a week - she's been out. So all the book stuff has just been sitting there since yesterday morning, and who knows when she's coming back. So, I had to go to BK-land for a while - her boss is now personally handling it, looked at what we sent, said it all looked great, and will now move it along. I also got my long-time gal there involved - if I ever have probs she's the one I go to and everything gets instantly solved.