More on the self-checkout shutdown at Super G -
It turns out that someone in Toronto was working on correcting a glitch in the computer programming, and in the process accidentally discombobulated all of the self-checkout computers for our entire chain of stores, both Super G and Giant.
Stop-N-Shop, which is technically part of the same chain, has their central computer hub located somewhere other than Toronto, so they got off without a glitch.
It took the computer tech a couple of hours to get our registers back on line, and then he had to get to another store an hours drive away. But the lanes are open again.
All this goes to prove is that the international urge to centralize everything is causing more problems than it solves.
In the last year, we've had a spinach scare (with so much of the packaged spinach coming from a single source, in California), a peanut butter scare (from a single source, this time in Georgia), and a dog food scare
(single source, in Canada again).
I would think that someone would get the idea that single-sourcing resources, be they food items or computer programs, is inherently a bad idea. There should be at least one back-up plan, if not two or three.
On the bright side, since Jose is not Canadian, this is one time he can confidently disclaim any blame in the matter.
