Hmmm, I have an interesting story. I was almost hauled away by store security.
This is actually quite bizarre.
There is a store I frequent often (probably twice a week). This is a huge chain store, and they have a section with jewelry. I go to this one discount area, which has new jewelry discounted every week. And they add to their discount (for instance one day it will be an extra 30% off or 40% off).
Anyhow when I went it was an extra 50% off. It is almost never an extra 50%. So I decided to get something. I am addicted to Guess jewelry. But at $28-42 a pop, I try to wait for the discounts.
So I choose one item (it was 20$). It had a tag that said $13.20. So it was supposed to be 50% off ($6.75).
Anyhow the guy scans it, and it scans at $5.50. So he's happy and he gives me my total.
I ask him why he didn't take off the 50%. ANd he says that it is in the system.
Now I shop there a lot, and the discounts are not in the system.
I ask if he is sure. And he says yes.
So I ask him if he'd mind scanning a couple of other items from the rack. And they both scan at the price written on the tag.
So I ask him why those items weren't "in the system". And he says some items are and some aren't.
Okay this is total bs.
I told him I shopped there a lot and the discounts aren't in the system and I want my 50% off like the sale says.
He then tells me that I'm getting a great deal, since it was $5.50 and I should be paying $6.75.
I told him that wasn't the point. And it wasn't my fault what the item scanned at. Plus I've bought stuff there before that scanned at a lower price and I've always gotten the extra discount.
I mean otherwise why would I buy it today? If there is no additional discount, I could buy that item any day for the same price.
Now I am very persistent and really hate crap. I nicely asked if I could talk to a manager.
And the guy got mad and started to call security.
He kept saying, "i'm calling security on you".
This made no sense to me. All I wanted was for someone higher up to tell him what the rules were.
And then he had the nerve to tell me that if an item scans at a lower price then he can change it back to the tagged price if he wants to.
Now I have never heard of this. Usually if an item scans higher, you get the item for free or some discount. And if it scans lower, well they ALWAYS give it to you at that price. Since maybe the last tag fell off.
Anyhow then he says, "okay you want me to give it to you for 50% off, i will". I say "fine" and then he starts talking about calling security again.
I really should have just demanded to talk to his manager then, since he was being ridiculous threatening me.
But I nicely said, "you said you'd give me the discount, fine". So he did it.
Then after I also nicely said, "i shop here a lot, and it's really not very good customer service to threaten to call security". Then I also said, "i realize that you think I'm trying to scam you, but I'm really not. I buy things here a lot. And I've always gotten the extra discount for whatever it scans at."
Then comes the best. The guy totally changes his attitude and says that if i'm happy then he's happy, and he doesn't feel i was trying to scam him.
You know it was only $5.50, but that wasn't even the point. The people at this counter never know their job. Half of them don't even bother to give the discount unless you tell them. And it just bugged me that he decided that the price was good enough and that i should be happy with it.
Okay rant over.
