On Tuesday I had a dental cleaning. My hygienist and I had a chance to chat a bit. She mentioned that she's a patient with UCLA and that she's very unhappy with them. I was very unhappy with them during the 3 years I was a patient there, but her problem is quite different. She went in for a physical. They asked if she had any questions for the doctor and she said yes. When she received the bill she was shocked to find that they'd billed her $420 for the physical and another $400 for a second visit that same day--because she had a question!! I am totally appalled. She inquired and was told that that's how UCLA bills. Plus, her physical was covered by her insurance, but UCLA neglected to factor that in. GAWD!