What's becoming somewhat clear is that while their servers are having sporadic problems that is not what is causing my webguy's problem. They had him do a test and according to the result of that test something seems to be awry with his "local host" - when he tries to go to the site he's not even hitting his isp address, it's timing out before that, which means it's a problem with his router or "local host" - that makes sense because he's having the same problem on ALL the computers in his house, when I, for example, have never had a problem getting on our site. So, he may have to bring the files here and put the sold out sign on from here. Of course, he had a nine o'clock meeting somewhere and isn't picking up his phone, and if he's not home by midnight he won't be able to talk to the supervisor I spoke with, who can help him solve the problem.