So, you're assuming the Customer Service Desk has that kind of cash in their drawer?
And no, I may not say "it is now store policy." It is not store policy. What you are suggesting is passive-agressive, which is totally against store policy. We, as cashiers, are expected to knuckle under and smile sweetly. Which most of the time is not a problem - we would much rather work with the customer than be their adversaries.
A "no bills larger than a twenty" policy would also be adversarial. We don't do that.
As for the banks - in talking with these two guys who pull these stunts, the banks would much rather not see the two dollar bills or one dollar coins, either. They'll ship them out, but don't expect them to take the ship back in.
Why wouldn't your Customer Service Desk have that amount of money? I would hope they would.
As for being "passive-agressive", well.. I was just trying to find some sort of way to make the whole situation easier for you since it really does seem to bug you. Having worked in the retail world for a bit, I know how odd bills and change - and traveler's checks(!) - can complicate matters, but, yes, it does come with the job. And, heck, since you know these guys by sight, there's no surprise involved. So, just take a couple of deep breaths and keep smiling if there's nothing else to be done.
Have you brought this up with management?
As for the "No Bills Larger Than $20", well... Some of the Safeway's in NoVA have that rule between the hours of 11:00pm and 6:00am. -However, if they are purchasing over $80.00 they will allow them. It's basically to help them from clearing out their change drawer - and, apparently, it's also to prevent people from passing off counterfeit bills. -Do you keep those special pens in your drawer to check the bills? 7-11 stores also have a similar policy - and have that sign stating that "Cashier Has Access to Less Than $50" after a certain time since they put most of their cash directly into the safe as it comes in.
As for banks not taking money, well... How come I always seem to get caught behind the person depositing a ton of rolled coins... that are being recounted at the window?
