This has been a day of people BUGGING me. One customer wrote to complain that his jewel cases were cracked on two of the three London Promises. I told him we have no control over the USPS and how they manhandle things, and that I hoped he would just replace the CD cases or, if not, that I would send him CD cases. He got a little haughty and so I told him to simply return them for a full refund. I can use the stock, frankly.