I came home to find a paypal "dispute" - one of our lovely customers said he always receives our CDs three days after he orders them. Now, that is, of course, not possible, since he always preorders when I do the castrecl pre-announcement. But he opens this dispute and says he hasn't received his item, which is - wait for it - CAMELOT, which, clearly stated on the Kritzerland site and in our announcements, doesn't ship officially until the second week of June. We'll probably have them by the end of next week, a month early. He also sent me an e-mail, so I responded in both places saying it was most unseemly to open a dispute when a) there has never been a problem before, b) before I even have a chance to respond to his e-mail, and c) when the item isn't supposed to ship for over a month. I told him that if he didn't remove the dispute immediately, I would cancel his order and he could purchase it and any other CDs that he might want in the future elsewhere.