Well, I am now a bit crabby due to the fact that I bought a slew of tanning sessions at my gym North Salem branch last summer...I used maybe one or two of them, and now they tell me that I cannot use the rest of them because, under the new system they have, the tans expired. What!! I have been buying tanning sessions at that gym for years, and because I rarely used them they had accumulated, and now all of a sudden they expire!!...and no refund because they say there is no way to prove I purchased the tans nor how many of them I used up (they conveniently tossed all of the tanning cards of all the members who had bought tans under the old system. Evidently the members had a certain amount of days in which to switch the old tans they bought over to the new tanning system (you would think that would be done automatically).
I made the manager of the gym very angry at me (I stayed very calm but he sort of lost his cool), so I don't suppose I will go to that branch anymore (thankfully I use the South Salem gym more than this one in North Salem).
But really, how dare they just up and abscond with my money like that.
Of course this was the gym that was requiring each member to "rent" a gym towel at each visit for a nominal fee so as to stave of the bird flu.
