More comments:
2. Re: the hidden user thing
If it's registered users, could that be what it shows up as if we're logged off?
3. Re: negative feedback at ebay.
I'm sure DRs Elmore and JMK are thoughtful buyers/sellers. But I totally hate the way the feedback is setup. Basically if you rightfully give someone negative feedback, then it makes sure that they idiot ruins your record.
I've had a couple of times that I wanted to say really bad things, but i knew the person would make up stuff. So what I ended up doing was giving them the positive rating, yet tactfully writing about the problem.
For instance one seller did not respond to me for a couple of weeks and then finally said they were sick. So I wrote something like, "received item in good condition. It was 3 weeks late, but seller advised that they were sick."
So all that person could do was comment under my positive remarks (yes, i was very ill), or something like that!