Wonder of wonder, miracle of miracles! My mother's email has been glitchy since before Christmas. Around the end of January, I got it to where she could receive, but not send. Just now, here at work, I've gotten several messages from her - she called her provider all by herself and after they asked her to repeat her birthdate (she was born in 1918!), she said they were ver-r-r-ry patient with her.