What a day this has turned into. I've been dealing with this really annoying situation that has reared its ugly head - it has to do with the benefit we did last November. We needed to have credit card machines for the silent auction - so Cason found a company and we did a deal to have them. I was asked for my bank account number because that's how the proceeds would get to my account. Before I gave it, I asked repeatedly if there was any chance at any point they'd be debiting the account for any reason and I was reassured no, because that's what Cason was told. He signed the contract, which I didn't see at all. I'm sure nothing was very clear in that contract, but I haven't seen it, but will be later today.
So, I get a letter from the company asking us to return the machines. The letter doesn't even say WHAT machines or have an account number or anything. So I called the number on the letter and found out it was this credit card company. Turns out they've been debiting my account $30 every month since January. They had a problem doing the debit in July because, wait for it, there was over $150 less in the account than I thought, and I only keep enough in that part of the account to cover checks I write, and I don't allow anyone to debit anything from that account. So, the reprocesses July this month plus an extra fifteen buck charge for the reprocessing. By this time I'm seething as you might imagine. Then they tell me the account has been closed. I ask when was it closed. A week ago. I get off the phone. Today I called my bank and found out the extent of all these debits and I put a stop payment on any further debits from this company. I then call the company back just to reiterate they will never debit again - again I'm told the account is closed but is now in "collections." I have them switch me to collections. Turns out that according to whatever Cason signed, if they close our account (or I presume we do) before whatever term he signed on for they charge $295.00. I would obviously not agreed to any of this had I known any of this. I told them there was no way we'd be paying that. The snotty woman said, "Would you like me to note that on your account." I said, "In big bold letters." I got off the phone. Part two coming.