Oh, man! I am here at Panera with Ye Olde Laptop. I came home at noon to find a house without any power whatsoever. I called the DWP from my cell and was told that a transformer in my neighborhood blew affecting 600 people. Unbelievable! ETA? Midnight tonight, although they're "onsite" working on it. I made them switch me to a supervisor - when I got her on the phone I said midnight was sort of unacceptable and that even MORE unacceptable was that in the year 2009 the friggin' DWP has no BACKUP system for problems like this. She said they did but didn't explain why it wasn't being used. She simply explained they were working on it and it could be back up before midnight. I told her I'd just opened my latest DWP bill for $900, which is a third more than my bills were in June and that for $900 I expect a backup system to be used or power to be restored in a timely manner. They don't care - they're not affected. Most of the signals are working, but at least one is out. It's certainly not affecting Panera. I shudder to think what this might have done to the computer, wireless router and modem. And if it's not up by six and I have a problem with any of that stuff, I won't be able to call about it until tomorrow. Therefore, IF there's a problem it means I have to come back to Panera later to write the notes - IF I have any battery left by then.