Michael Shayne, I copied this off the hotels.com site.
Three Stars (First Class)
Typically these hotels offer more spacious accommodations that include well appointed rooms and decorated lobbies. Bellhop service is usually not available. They are often located near major expressways or business areas, convenient to shopping and moderate to high priced attractions. The hotels usually feature medium-sized restaurants that typically offer service breakfast through dinner. Room service availability may vary. Valet parking, fitness centers and pools are often provided.
Typical National Chain: Holiday Inn, Hilton.
Typically may be the key word here. Next time try a rating service first such as AAA, Fodor's, Michelin and other's that do not sell hotel space.