They won't give me a full refund. they started at 5% I wanted 25% and they said that's what they do for the whole address being wrong. Frankly, the old book had my old suite number in it up until October and people still found me. I really don't think it will hurt my business. Everyone on second floor knows where I am and if you put that address on a letter, the mailman will bring it to me. Let's also say that I think the book is consistent with the proofs and I didn't catch it, so....I'm pretty lucky to get any refund at all.