Here is the kind of customer that just makes you scratch your head. I received an e-mail filled with CAPS about how this guy had ordered Leave Her to Heaven and HADN'T RECEIVED ANY CONFIRMATION of the order (we don't do those - paypal tells you "you've made a payment"), and hadn't received a shipping notice (we don't do those), and hadn't received the disc. So I told him we'd check his tracking information on Monday, since the discs had shipped over a week ago and should have reached him.
He then wrote back and said he hadn't actually ordered from us. Now, I don't know about you, dear readers, but doesn't that just make you wonder about someone's sanity? But the capper is - he DID order from us because I'd already seen his invoice - I checked again just to make sure and saw that he'd actually ordered late - May 3rd, so his order probably didn't ship till the 5th or so, so while it's taking a while to get cross-country, it really hasn't been that long.