I think part of the problem is it wasn't really configured properly when I first got it. But I also think that because I had all these old drivers and HP things from three previous printers, that those were causing problems. Everything is now completely up to date, scanning thing is in my dock and working perfectly, printer is working perfectly, and best of all I'm now configured for ePrint - which is AMAZING! I can forward an e-mail to the printer and it will print. I can forward a photo from my iPhone or iPad and it will print. I am HAPPENING!