Topic: CUE-TO-CUE WITH YOU-KNOW-WHO (Read 9287 times)

Jeanne · « **Reply #60 on:** May 17, 2014, 03:20:29 PM »

Re the morons,
We must not forget the "out to lunch" crowd. In my experience, these are usually young people--twenty-somethings--who could care less about doing a good job and, indeed, even in their more lucid moments have little idea of what doing a good job entails. They are doing the minimum to get by. If a customer complains in any way, their response is, "WHAT?? You want WHAT?" or some variation thereof. I encounter this quite a lot.

Jeanne · « **Reply #61 on:** May 17, 2014, 03:33:56 PM »

Did I mention the encounter I had recently? I was calling practitioners who offer the laser treatments, trying to get a handle on what the treatments would cost and decide who to go to for them. A search turned up a doctor right near me. I called and asked for prices. In return I received this, all of which was asked angrily:

"WHO IS THIS?"
"WHERE ARE YOU CALLING FROM?"
"WHERE DID YOU GET THIS NUMBER?"

It was actually rather comical. It was a group of doctors who specialize in pain management. When I was able to speak to someone else, I mentioned the bizarre behavior from the woman who answered the phone. Woman #2 immediately defended her, saying she's young and new to the job. I said she needs to be spoken to and that I had almost hung up. Needless to say, I'm not going there. I have other options, plus if they can't be civil when they answer the phone I certainly don't trust them with a laser!

I cannot fathom how ANYONE would think that this is appropriate business conduct.

Jeanne · « **Reply #62 on:** May 17, 2014, 03:34:45 PM »

That was my rant for the day.

Jeanne · « **Reply #63 on:** May 17, 2014, 03:38:57 PM »

Oh, I was supposed to respond to the TOPIC of the day? Oh, well.

Jeanne · « **Reply #64 on:** May 17, 2014, 03:41:27 PM »

Continued healing vibes to singdaw and Jane.

Jeanne · « **Reply #65 on:** May 17, 2014, 03:41:39 PM »

Have a good weekend, everyone.

FJL · « **Reply #66 on:** May 17, 2014, 03:44:29 PM »

Quote from: Jeanne on May 17, 2014, 03:20:29 PM

Re the morons,
We must not forget the "out to lunch" crowd. In my experience, these are usually young people--twenty-somethings--who could care less about doing a good job and, indeed, even in their more lucid moments have little idea of what doing a good job entails. They are doing the minimum to get by. If a customer complains in any way, their response is, "WHAT?? You want WHAT?" or some variation thereof. I encounter this quite a lot.

Is "WHAT? You want WHAT?" some sort of thing they're trained to say to make you try someone else?

TCB · « **Reply #67 on:** May 17, 2014, 04:05:23 PM »

T.O.D.

GYPSY - The ultimate Broadway overture
HELLO, DOLLY!

TCB · « **Reply #68 on:** May 17, 2014, 04:07:29 PM »

Quote from: Jeanne on May 17, 2014, 03:34:45 PM

That was my rant for the day.

"WHO IS THIS?"
"WHERE ARE YOU POSTING FROM?"
"WHERE DID YOU GET THIS WEB ADDRESS?

Jane · « **Reply #69 on:** May 17, 2014, 04:21:11 PM »

Quote from: Jeanne on May 17, 2014, 03:33:56 PM

Did I mention the encounter I had recently? I was calling practitioners who offer the laser treatments, trying to get a handle on what the treatments would cost and decide who to go to for them. A search turned up a doctor right near me. I called and asked for prices. In return I received this, all of which was asked angrily:

"WHO IS THIS?"
"WHERE ARE YOU CALLING FROM?"
"WHERE DID YOU GET THIS NUMBER?"

It was actually rather comical. It was a group of doctors who specialize in pain management. When I was able to speak to someone else, I mentioned the bizarre behavior from the woman who answered the phone. Woman #2 immediately defended her, saying she's young and new to the job. I said she needs to be spoken to and that I had almost hung up. Needless to say, I'm not going there. I have other options, plus if they can't be civil when they answer the phone I certainly don't trust them with a laser!

I cannot fathom how ANYONE would think that this is appropriate business conduct.

Shocking, until I began to remember all the rude people in medical offices. Fortunately they are not the norm, especially to this degree.

When we were still in L.A. and had moved to the Valley we found a new vet in the area which was a big mistake. The night after taking our puppy home from having been spayed she developed cystitis. I called the office and reached a very rude person who insisted I didn't know what I was talking about. I nicely explained she had these symptoms before and I knew what I was talking about. He refused to call the doctor. The next day I spoke to the new vet who defended the behavior, even after treating her for cystitis, and was also rude. We found another practice.

Jane · « **Reply #70 on:** May 17, 2014, 04:22:08 PM »

Quote from: Jeanne on May 17, 2014, 03:41:27 PM

Continued healing vibes to singdaw and Jane.

Thank you. I just did my afternoon 20 minute foot soak. I don't know why people do this for pleasure-lol. I'm sure DR Singdaw feels worse than I do.

Jane · « **Reply #71 on:** May 17, 2014, 04:23:07 PM »

Quote from: FJL on May 17, 2014, 03:44:29 PM

Quote from: Jeanne on May 17, 2014, 03:20:29 PM
Re the morons,
We must not forget the "out to lunch" crowd. In my experience, these are usually young people--twenty-somethings--who could care less about doing a good job and, indeed, even in their more lucid moments have little idea of what doing a good job entails. They are doing the minimum to get by. If a customer complains in any way, their response is, "WHAT?? You want WHAT?" or some variation thereof. I encounter this quite a lot.

Is "WHAT? You want WHAT?" some sort of thing they're trained to say to make you try someone else?

We left a local dentist office because the receptionist was always rude, and she was close to 50.

Jane · « **Reply #72 on:** May 17, 2014, 05:10:34 PM »

DR Jennifer I finished reading "Allegiant" last night. I will send you an email soon.

Cillaliz · « **Reply #73 on:** May 17, 2014, 05:39:55 PM »

I must say that have had really great care and great communication so far from my new medical office and the same day surgery center. It's night and day from the last office. They weren't rude, but they were just indifferent and didn't communicate. It's just as bad

Jane · « **Reply #74 on:** May 17, 2014, 05:57:22 PM »

I hope the group continues to communicate and give you quality care.

singdaw · « **Reply #75 on:** May 17, 2014, 06:12:51 PM »

Quote from: Jane on May 17, 2014, 04:22:08 PM

I'm sure DR Singdaw feels worse than I do.

I'm actually feeling a tad bit better today. What I'm not used to is finding I get exhausted quite easily and for no particular reason.

singdaw · « **Reply #76 on:** May 17, 2014, 06:13:33 PM »

Quote from: TCB on May 17, 2014, 04:05:23 PM

T.O.D.

GYPSY - The ultimate Broadway overture

Indeed!

Jennifer · « **Reply #77 on:** May 17, 2014, 06:17:02 PM »

Quote from: Jane on May 17, 2014, 05:10:34 PM

DR Jennifer I finished reading "Allegiant" last night. I will send you an email soon.

I got it. I guess now you can understand what all the controversy was about. I almost didn't want to see the Divergent movie after reading Allegiant.

Jane · « **Reply #78 on:** May 17, 2014, 06:17:16 PM »

Quote from: singdaw on May 17, 2014, 06:12:51 PM

Quote from: Jane on May 17, 2014, 04:22:08 PM
I'm sure DR Singdaw feels worse than I do.

I'm actually feeling a tad bit better today. What I'm not used to is finding I get exhausted quite easily and for no particular reason.

It is going to take time. You should completely recover so that is good.

Jane · « **Reply #79 on:** May 17, 2014, 06:20:55 PM »

Quote from: Jennifer on May 17, 2014, 06:17:02 PM

Quote from: Jane on May 17, 2014, 05:10:34 PM
DR Jennifer I finished reading "Allegiant" last night. I will send you an email soon.

I got it. I guess now you can understand what all the controversy was about. I almost didn't want to see the Divergent movie after reading Allegiant.

I understand that. It is possible the 2 part Allegiant films will be better than the book.

Jane · « **Reply #80 on:** May 17, 2014, 06:21:51 PM »

I admit, I won't be jumping to see Divergent. I'll leave it up to Keith.

Laura · « **Reply #81 on:** May 17, 2014, 06:22:48 PM »

Good evening. I spent all day up north outside. It was heavenly.

Now Joshie is sitting on the keyboard because he thinks he is not getting enough attention.

Jane · « **Reply #82 on:** May 17, 2014, 06:49:33 PM »

Ginny · « **Reply #83 on:** May 17, 2014, 06:52:36 PM »

Quote from: Jeanne on May 17, 2014, 03:08:44 PM

Quote from: Ginny on May 17, 2014, 05:17:42 AM
Saturday morning greetings! Today is Perry (my cousin) and Pam's wedding day, so I will be E & T from about noon 'til late this evening. Before we leave, though, Richard and I have to go out to Kathryn's to pick up a piece of consignment furniture that I bought yesterday.

Will you be wearing your new blue print dress or your new necklace?

DR Jeanne, it's too cold here to wear my new dress to an outdoor wedding, but my new necklace went very well with my burgundy knit jacketed dress. It's one if my favorites and I was quite comfortable.

Jennifer · « **Reply #84 on:** May 17, 2014, 06:54:24 PM »

Quote from: Jane on May 17, 2014, 06:21:51 PM

I admit, I won't be jumping to see Divergent. I'll leave it up to Keith.

The movie was actually pretty good. I would definitely rent it. I'll see it again when my library gets it.

Jennifer · « **Reply #85 on:** May 17, 2014, 06:56:09 PM »

I am tired. Today was my niece's 5th birthday. She had her Frozen birthday party today. And then we went out for dinner. She was so happy. I actually found the Anna tiara and necklace set I had been looking for. It was at Toys R Us last week. It was the only Anna set (all the others were for Elsa). She wore them at her party and at dinner.

Jane · « **Reply #86 on:** May 17, 2014, 06:58:42 PM »

Quote from: Ginny on May 17, 2014, 06:52:36 PM

Quote from: Jeanne on May 17, 2014, 03:08:44 PM
Quote from: Ginny on May 17, 2014, 05:17:42 AM
Saturday morning greetings! Today is Perry (my cousin) and Pam's wedding day, so I will be E & T from about noon 'til late this evening. Before we leave, though, Richard and I have to go out to Kathryn's to pick up a piece of consignment furniture that I bought yesterday.

Will you be wearing your new blue print dress or your new necklace?

DR Jeanne, it's too cold here to wear my new dress to an outdoor wedding, but my new necklace went very well with my burgundy knit jacketed dress. It's one if my favorites and I was quite comfortable.

Having new jewelry for an older outfit is fun. Did you have a nice time?

Jennifer · « **Reply #87 on:** May 17, 2014, 06:59:11 PM »

I am trying to decide what to read next. I have a library book from my sister's library that is a final book in a trilogy. I have a book waiting for me at my library by one of my favorite authors. I have two review books I want to read before they come out on May 27th. And I have a book at my library in verification (which I may be first for) that is the final book in a series I love. If that book were to come out of verification tomorrow morning I would definitely choose that.

Monday is Victoria Day so the library is closed.

Jane · « **Reply #88 on:** May 17, 2014, 06:59:14 PM »

Quote from: Jennifer on May 17, 2014, 06:56:09 PM

I am tired. Today was my niece's 5th birthday. She had her Frozen birthday party today. And then we went out for dinner. She was so happy. I actually found the Anna tiara and necklace set I had been looking for. It was at Toys R Us last week. It was the only Anna set (all the others were for Elsa). She wore them at her party and at dinner.

The beloved aunt comes through again

Ginny · « **Reply #89 on:** May 17, 2014, 07:03:11 PM »

Quote from: Jane on May 17, 2014, 06:58:42 PM

Quote from: Ginny on May 17, 2014, 06:52:36 PM
Quote from: Jeanne on May 17, 2014, 03:08:44 PM
Quote from: Ginny on May 17, 2014, 05:17:42 AM
Saturday morning greetings! Today is Perry (my cousin) and Pam's wedding day, so I will be E & T from about noon 'til late this evening. Before we leave, though, Richard and I have to go out to Kathryn's to pick up a piece of consignment furniture that I bought yesterday.

Will you be wearing your new blue print dress or your new necklace?

DR Jeanne, it's too cold here to wear my new dress to an outdoor wedding, but my new necklace went very well with my burgundy knit jacketed dress. It's one if my favorites and I was quite comfortable.

Having new jewelry for an older outfit is fun. Did you have a nice time?

We had a delightful time, DR Jane!

News:

Author Topic: CUE-TO-CUE WITH YOU-KNOW-WHO (Read 9287 times)

FJL

Cillaliz