Been having an infuriating time with Dropbox on my laptop. It's using my hard drive and has taken up all the space. I called, they don't have phone support, and I have tried for two hours to do what they say will remove the stuff from the hard drive, none of which works at ALL. And, of course, there's nothing to do about it because you can't talk to anyone. For the moment it's off the menu bar but the files remain on the hard drive and I simply do not know how to remove them.