I saw the optometrist the other day. The doctor I REALLY need to see is the ophthalmologist, but my appointment's not until the end of November--earliest I could get. I was due for an eye exam anyway and could get in quickly with the optometrist.
Last year I booked with Dr A (optometrist), but when I arrived learned that Dr B would be doing my exam. I was a bit annoyed, as Dr A is much more experienced and I had specifically booked with her. As it turned out, I liked Dr B very much. This year (last week) I specifically booked with Dr B. But Dr A, who is the owner of the business, did my exam. I know she's experienced and competent, but I don't like this! I told her what had happened. She didn't give me a direct answer, just said that was kind of the way they did things. I can't believe that other patients don't have preferences, too, and would like them honored. I didn't just ask for the next available appointment. Sigh.