Jane, send this to your cousin:
I have been trying for a month to understand how there can be stars on Amazon but no review - so, that problem is solved but they should NOT be doing that - using Goodreads stars on Amazon. They are NOT the same site. And yes, you're not always going to get five-star reviews, much as we all want those. In the end, if you're going to love the five-star reviews, you have to accept the others. On one of my Adriana Hofstetter mysteries, some fifteen-year-old girl gave me a one-star review because she didn't buy the character because the character (fifteen, also) calls her mother "mommy." Well, lots of fifteen year olds call their mother mommy I hate to tell this kid. And while the temptation was strong to really take her to task for her inane review, I resisted it and Goodreads recommends not interacting with your reviewers. Don't ever consider rewriting anything you're happy with because some stranger says something. It is YOU that has to be happy - if YOU are then everything else is what it is and you accept the good with the bad.