Yes, he was out of control and I hope I handled him well - one occasionally had to give as one got, but the did the victim thing every time - pathetic, really. I was calm most of the time, which I'm sure irritated him no end. The only time I really got nasty and told him to eff off was when he said our show was technically terrible, a show he's never seen. And yes, I told him he was behaving like a nasty old queen.