I have never had any problems ordering from Harry & David in the past, but the order I placed a week ago for my neighbors Ann and Jen has not yet shipped. I couldn't send them a holiday gift over Christmas because they were out of town until Jan. 18, so last Sunday I placed an order for apples, oranges, and pears. I was told it would arrive by Feb. 3.
As of this morning, the damned order still has not shipped, and they now tell me it will arrive on Feb. 5. Fuckem.