Dr Lee, the optometrist, has been very good about following up on my eye situation. But now I'm wondering if I'll be charged for her two phone calls. I spent a considerable amount of time yesterday talking to United Healthcare about how to handle this. They say urgent visits need to go to the ER or Urgent Care, but the optometrist said no, call them. Fine, but without a referral in place it won't be covered. Everyone has a different viewpoint. I've emailed my primary, asking for another referral, but the phone calls won't be covered retroactively.
I spend more time tlalking to the United Healthcare people than I do talking to my doctors.