As BK reported, my surgery today went smoothly. The surgeon had less to do today and it went faster and with less pain.
As for my rides, Elmore and I seem to be in competition for the worst experiences. I set my alarm for 6 am, but woke up at 3:30 and couldn't get back to sleep. Last week I had scheduled both rides for today, the pick-up this morning around 9 am. They usually come right away, but not today. When the time window had expired I phoned the dispatch agency hired by UnitedHealthcare. I receive 12 one-way trips per year to medical appointments at no cost, a benefit that I value. I was told that another driver would be dispatched, no ETA could be given, but the driver would be calling or texting me shortly. No contact. The surgeon's office called, said their first procedure took longer than expected, and could I come in an hour later. Yes! That is, if I manage to get there at all. This is when I discovered that when my new phone was activated somehow my Uber and Lyft apps didn't transfer. I tried Uber using my laptop, but their earliest ride was noon and I was due at 10:45. I then tried Yellow Cab, which I used back East. Yellow Cab is now automated. Parts of their new system are good and I was pleased at the flat-rate price of $21.00; Uber would have been at least $30. But, again, no ETA. Fortunately, the driver contacted me quickly and was nearby. I arrived right on the new time.