I booked my rides for next week's visit to the ophthalmologist. The drivers have been more reliable than DR Elmore's, but scheduling has always been a problem. They now have an automated voice. She speaks clearly with no accent, but she can't understand my speech! I had to repeat a phone number four or five times and she made the same error each time. She had the pick-up times confused with the appointment time and you can't ask any questions, just accept or cancel the booking. Gawd! Fortunately, I was able to talk to a real person, who spoke EXTREMELY fast, had an accent and was difficult to understand, but we managed to get the rides booked. Correctly, I hope.
