We had a nice long video chat with Craig. We got more detail on the ice out his way. I'm relieved to know that the sidewalks and main roads are safe, not that he is driving anywhere. He was able to walk to the hardware store for a shovel. At first he only had a hammer to chip away at the layers of ice surrounding his car. Then a mainenance worker lent him a metal shovel which was very helpful. Then three other people needed help. In total he was outside about four hours.