I made it to my haircut appointment on time, but my "cutter" arrived just after me, with a carload of goodies I helped her unload. She then took the next 20 minutes setting things out, making Peet's Holiday Blend coffee and generally (and somewhat grudgingly) inviting patrons (she owns the shop and has 8 stylists, a manicurist, a skin care specialist and all their customers) to partake of holiday cheer.
She, herself, was not in the best of moods. I changed that. I heard her say she wasn't "feeling it" this year. So, I got out of the chair, gave her a big HUGE hug and said "MERRY CHRISTMAS, ERIN" -- "CHEER UP, DAMMIT".
And she laughed and was quite merry the rest of my time there.