I am at Toyland. I just arrived from an especially peculiar visit to the Staples on 81st and Broadway; whenever I stop in there, my rating drops another percentage over the lazy and/or misinformed/uninformed employees. I had to buy a lot of CD cases and I got to the register where one employee was helping a customer at one register, another clerk was writing something into a notebook. and the other two stood there and chatted. As I waited, the employee at the register with the customer took the customer to a computer and I continued to stand there. I finally said "this is ridiculous," and the young lady chatting to the gentleman said, "are you waiting?" I wanted to answer, no, I like standing in front of an empty register with my arms full of items as an exercise for the biceps, but I just said yes. Before the sale was finished, the clerk had spilled a cup of coffee all over the shopping bags, sent a pil,e of papers flying, and had no change to giver my requested cash back. I now discover she didn't give me my receipt. Idiots. I hate Staples and the mismanagement of my neighborhood store is pathetic.
