I'm up and have been on the phone with paypal. I have no idea when this will work itself out. They're having the hotel fax them some documents, but they say it could still take one business day, which could mean today or could mean Monday. I got a supervisor on the phone and he promised that they'd try to do it as quickly as possible. I then got on the phone with the hotel desk and asked for a manager. The gal asked what it was about and I told her - then she asked me the name of the person who did this. I said with a rather chilly tone "Put on a manager." She did. The manager asked me the name of the person who did this. I said, "I don't know his name." He said, "You don't know his name?" I said, "No, it didn't occur to me he was going to charge an extra $500 to my room, so I didn't think to ask his name for no reason." He said, "He had a name tag on." I said, "Are you the manager? I think you know who was on the desk last night at 11:50." He said, "Okay, I do." Then he told me that it was standard to put a hold for extra money. I told him that I told the guy specifically not to do it, that I'd arrived over two hours late, I wasn't using the phone or room service and that I was going to bed and then checking out and the guy said fine. Plus the fact that I was going to be in the hotel less than ten hours so $500 over the room cost was a little much anyway. I then told him that the guy last night admitted it was a mistake and that he'd already called and reversed the charge - then I explained the problem with paypal and the time factor. He agreed to fax the documents right now, and hopefully he's done so, at least he ended the conversation with "Consider it done." I'll call paypal back when we're on a break at Nola - I think they have wireless there.
