On Black Friday I ordered the blu-ray of Mad Men season three for 9.99 - couldn't refuse. At least that's what I thought I ordered, but what arrived on Monday was the DVD set. I wrote them and they said they'd send the correct item and they sent me a shipping label to send back the other, which I did on Tuesday. Today the replacement arrived - another DVD set. What kind of brain power is at work there, I wonder. I just talked to Manila and though it took finally getting REALLY loud and strong, I'm sending this DVD set back, getting a full credit, then they're giving me a twenty dollar credit towards the CURRENT price of 29.99, so that I get it for 9.99.