Prior to leaving, I called Time Warner, got a supervisor on the phone, and would not let him speak until he'd heard me out. I told him there were several things that had to happen when he responded: An apology for my being lied to repeatedly by the idiot customer service people. An acknowledgment that they were lying and that there were indeed repeated outages between Friday night and Saturday at six pm. An apology for the supervisor not calling me yesterday as promised. A credit for having been put through all of that. I calmly told him that if I didn't receive all those things I would not rest until Time Warner was either part of a class action lawsuit (certainly that could be done and could be won easily), I told him I had everyone's names, and I told him if it didn't do me good going right to the top, that I would go to the Better Business Bureau instantly. He heard me, he reacted honestly and gave me everything I asked for - he admitted concretely that I'd been given misinformation about my modem and outages, he gave me a credit I was happy with, and he apologized for everyone's wretched behavior and for the frustration it caused. He cancelled the tech appointment, but assured me he was filing a strongly worded report about the outages and demanding a tech be sent to their relay boxes in our area to make sure that the problem had actually been fixed and not merely bandaged. And that was that.
Callie is pretty much back to normal. Tomorrow I'm going to put her back on her regular med schedule. I'm really glad I went back to my regular vet right away. While Callie was sick, it was an infection that the antibiotics took care of and the antibiotics made her sick, like they sometimes do in humans. I think the other vet I went to (who is my vet's partner with an office much closer to my house) unnecessarily threw out that it could be cancer. He also tried to throw more medication at the problem when all she needed to do was fast and then slowly work back to her usual routine. Anyway, I think we're about back to normal here
It was calledRevo UninstallerChas, if you decide to use this, you only need the Free Version. I think it's a great program but you don't need the Professional Version. The free program download is at the bottom of the page.
Quote from: Druxy on May 12, 2013, 10:10:15 AMI hate NBC.They began SMASH last night "in progress". No wonder that network is losing viewers.Did you miss anything? Mine started at 8:02pm from the beginning and finished at exactly 9pm (so I didn't miss the end).
I hate NBC.They began SMASH last night "in progress". No wonder that network is losing viewers.
