Between 9:30 & 1:30 the phone repairman will be out tomorrow, but if he isn't he has until 6:00 to arrive.

I asked the horrid sounding woman if that meant I have to stay home all day tomorrow and she said "no" and proceeded to explain something about a window which didn't make any sense. I explained I didn't understand the difference between the appointment time and waiting all day if the repairman didn't arrive until 6:00. Three times she explained about the window which I never understood. By the time I got off the phone with her I was in great pain from listening to her voice. Keith also agreed it was painful

When Century link called to confirm the appointment between 9:30 & 1:30 they said "yes" to our possibly having to wait all day for the service call. They will call an hour before coming. I hope if our cell doesn't work they will still show.