Sorry to read about all the delivery mishaps. We had terrible mail service when I lived in Virginia. I would get my neighbors' mail all the time--same number, different street. One year there was a big inspection at the regional postal center. THREE bills failed to arrive at all--and that's just from the mail I was expecting. God knows whatever else was missing. I think someone "cleaned up" the postal center. I tried phoning the post office, but received no satisfaction whatsoever. I was just told repeatedly that it wasn't the mail carrier's fault, which of course I'd never claimed. I was just trying to report the problems. A few months later I learned that our area was given a commendation for the best postal service in Virginia!!!