Total screwup with my hotel reservation - we called the hotel to request a queen or king instead of two double beds and were told the reservation had been cancelled on the third. Now, this was booked through Priceline and you CAN'T cancel. The money had been deducted from my paypal account immediately on October 23. So, I called Priceline and it turns out they had a "system error" that canceled a whole slew of reservations. The first person I talked to was useless and she finally put me on with someone she said would "relocate" me. I told him in no uncertain terms I wanted the same room in the same hotel, only with a king size bed. He put me on hold and was able to get that for me, gave me a new confirmation number but said it would take an hour for it to show up in the hotel reservation system. I asked him to e me in an hour after he called them back to make sure that happened. I'm awaiting that e-mail.
