I spoke to Canada Post yesterday and they are sending me a check for $25. My brother-in-law's sister has just moved to Iqualuit (WAY NORTH of Quebec in Nunavut). And her postal code does not appear in my post office's system.
However, it is in the Canada post website's system and when I calculated the price of a parcel i sent to her, I got $25, but when I got to the post office they got $50 (they had to use the other Iqaluit PO BOX postal code).
The woman from Canada Post said that she would contact my post office and get the new postal code put in the system. And that she would send me a check.
The thing is, and I didn't want to ask ... why didn't she wonder WHY the price would be double from one PO building to the next. THEY ARE NEXT DOOR TO EACH OTHER.
I mean technically I knew I would win my point, because when she punched in the dimensions and the correct postal code she got $25. But inside I was dying to find out, why one building would be one price, and next door would be double.
I can't believe it never occured to her to try to find this out. Anyhow I don't care, as long as the one I"m sending it to is less. But how ridiculous. Now i just have to hope that the postal code gets put in the system before I have to send up the Christmas box.