Today we went to Best Buy to look at 8"tablets, an inch up from my Nook HD. If I were shopping alone, and it was convenient as it would have been in Oregon, I would have looked at the tablets and then gone over to Barnes and Noble to check out their Samsung Nook. It wasn't convenient and my Nook is soooo slow it is basically only good as a reader.
The service was excellent at Best Buy and once I decided I wanted the Samsung the Best Buy salesman called someone and said "Are you still here, good". A Samsung person came over and helped me. Once I purchased the tablet he set up my major apps and showed me how to use the tablet. There is still I need to learn/remember and I didn't know all of my passwords so I will have to play with those apps on my own.