The charming hotel we booked did not have a room for us. They moved us to an uncharming hotel, into an ugly room, with a very uncomfortable bed. The rooms here are reminiscent to the communist-era rooms we have stayed in.
That's terrible! I hope you get a refund!
Thanks. Noisy troom, for Keith, they might move us into a quieter, not as nice, room later today. It is very unsettling. Kind of distracts from our romantic anniversary trip. On the upside, Krakow is beautiful. This hotel business has cut into our time to enjoy it.