In the unbelievable department - the gal who's converting the book to an eBook for me found problems in the galley - I skimmed the beginning and the end and signed off on it, as did Grant because a finished PDF can't be changed other than them dropping in the copyright page. Only something got screwed up and in one section there are missing pages and repeated pages - it's a ten-page section - so I've written very strong e-mails to the publisher design person and we'll get it fixed tomorrow and quickly but they have to pull this from the printers now. Unbelievable.