Last night Jane asked how I got home yesterday.
One of the staff called the office that schedules rides as part of my insurance benefits. She called at 4:50, but they could only schedule rides for the next ten minutes. As if life stops at 5pm! She was able to obtain an after-hours phone number, though, which I was able to use successfully, ie, the phone was answered and by a knowledgable person. They called Lyft and a driver was in front of the building before I could even get downstairs. One of the nurses escorted me to the car.