I came up from the basement to find the internet down. It'sa been coming and going regularly for over a year. It wiull be out for 15-30 minutes and then back. The last time I called Spectrum about it, they told me I needed a new modem. So I called Spectrum after I knew it was out for over 45 minutes. The technician I spoke to wanted the modem number, so I crawled onto the floor and under the table, and while I was trying to read the tiny print in semi-darkness, I pulled the cable tpop hard anmd that dislodged the plug to the power cable. I then needed to crawl around with the dustbuster under the computer table before I could try to replug the whole shebang. Once everything was replugged, I was stuck on the floor in an awkward position and unable to raise myself off the floor. No matter what I did, the pain in my hi joint was unbearable and I could not get close to anything stable to use to pull myself up. After what seemed an eternity, I got off the floor and now the pain is horrible.
