My book guy fixed everything, I did a test on Kindle Direct and it worked perfectly. I sent it to the author with the directive NOT to upload it until we're on the phone together. He ignored that directive last time - hopefully he won't this time because there are a few things you need to do before uploading a PDF. I also had to adjust a few things because this insane author added yet another thank you - there are literally almost 100 PAGES of thank you to everyone he's ever met. I recommended he delete every one of them, but I think it's the reason he wrote the book. I also think he read Benjamin Kritzer because the the chapter titles are so like that book and I haven't really seen that in other books. In fact, I think it's his version of that book, his story, using the layout of the Kritzer books. It's just too close.