I couldn't see how to edit anything, so I called again - mind you, their contact number no longer appears anywhere on the site, which is also not really legal - you have to get it via Google - I got some guy who clearly didn't know what he was doing, who kept putting me on hold, and then finally said he'd send me an article on how to edit things - I told him no, I didn't want an article, thanked him for wasting twenty minutes of my time, and told him to get me a supervisor. I was put on hold for fifteen minutes.