DR Elmore, I'm so sorry to hear that your lobby steps are such an obstacle.
We already know how much your building management cares about the comfort and welfare of its tenants, and I'm sure that modifications are complicated and costly. But it seems like that's an area that needs to be brought up to date in accessibility, and which might even be feasible in terms of the amount of space there. I dunno, maybe that space isn't as wide as I'm thinking. But I wonder if a call into 311 or to a tenant's advocacy organization is in order.