I'm afraid I was a bad boy on the telephone earlier - I can be asked to be patient for just so long and then I go berserk when there's no end to the asking. I do not have and have never had the patience of a saint. In fact, I'm one of the most IMpatient people ever, so when I've made the repeated effort to BE patient and then I'm asked to KEEP being patient over and over again, I just cannot hold back my frustration, I'm afraid.