Speaking of shitty Amazon service, yesterday I received a mass market paperback of The Cat, the Quilt, and the Corpse, the first mystery in the "Cats in Trouble" series. I give these series the first two books to see if I like them. Well, if the copy I received yesterday - broken spine, water-damaged pages - were on a book store shelf, I wouldn't purchase it, and yet some moron at Amazon had the gall to put this mess into stock and actually send it to a customer. I called Customer Service, and I was told they would send me a replacement if I returned this damaged mess. I explained I was a cripple on a walker, hardly left the apartment, and that the book should just be pitched, Nope: no return, no replacement.