I had to reschedule my eye procedure. I called to cancel it on Monday and spoke directly to the scheduler. On Wednesday, the day before the originally scheduled procedure, I received a call from the pre-op nurse with instructions for the day of the procedure. She wasn't aware that the procedure had been cancelled. But while I had her on the phone I again asked some basic questions, such as whether I'd be able to drive home. She said yes, I could drive. But then she mentioned that I'd be dilated. Dilated? I can't drive if I've been dilated. I know some people who can, but the two times that I've tried to were absolutely terrifying, as my vision was just too blurred. Don't they understand that many people can't drive while dilated? And why do they wait until the last minute to inform you? Rides generally need to be arranged in advance. Not to mention that patients do tend to worry when they don't know what the situation is. I must give this prestigious medical institution a fail when it comes to patient communication.